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GoodVets RiNo

Updated 2026-07-09 · 1,137 reviewed · 177 listed · Scored from 47 Google reviews · How we rank ›

4.8(47) 80 composite score See reviews on Google ✓ Verified
General Veterinary CareVeterinary DentistryVeterinary PharmacyVeterinary SurgeryEmergency & Urgent CareExotic & Avian VetSpecialty & Referral Care
GoodVets RiNo
Services
General Veterinary Care, Veterinary Dentistry, Veterinary Pharmacy
Reviews
47

What recent reviews say

GoodVets RiNo earns consistent praise for putting animal comfort and owner trust at the center of their practice. Staff greet pets with treats and floor-level patience, follow up by phone or text after visits, and work with owners on bills when finances are tight. Concerns center on parking, appointment fees climbing toward $100, nail trims at $32 (vs. $15 elsewhere), and occasional pressure to run tests owners question, plus turnover that can disrupt continuity. Weekend urgent care and same-day booking are genuine assets for owners caught off-guard by illness.

Recent shift: After one year as a customer, one reviewer noted plans changed to cover less, increased staff turnover began despite good experiences, appointment costs jumped significantly, and attention to detail (e.g., old creamer) declined. This suggests some operational scaling challenges over time.

Praised for
  • fear-free, compassionate handling
  • responsive staff and follow-up care
  • flexible scheduling and urgent availability
  • transparent pricing and financial flexibility
  • knowledgeable vets
Watch-outs
  • parking difficulties
  • rising prices and unexpected costs
  • staff turnover affects consistency
  • upselling of unnecessary tests
compassionate-staffknowledgeable-vetgentle-handlingfriendly-front-deskfollow-up-careemergency-availabilityoverpricedresponsive-staffdifficult-scheduling
Best for: Owners with anxious or reactive pets seeking compassionate, patient care and weekend access.
Think twice if: Parking is limited, appointment fees are climbing, and you should clarify pricing upfront before agreeing to diagnostic tests.

Strengths

  • Fear-free handling and patience with anxious pets
  • Same-day and weekend urgent availability
  • Phone and text follow-up after visits
  • Transparent pricing and bill flexibility

Worth knowing

  • Sadrac named as staff member praised for urgent scheduling and thorough exams
  • Melissa noted for floor-level pet handling and PT exercise guidance
  • Kait recognized for detailed, data-driven consultation
  • Same-day weekend appointments available
  • Appointment fees now approaching $100; nail trims $32
  • Post-visit phone or text check-ins standard practice
  • Financial flexibility offered on bills when needed

What reviews say by service

General Veterinary Care
Thorough exams and clear treatment plans; staff engagement with anxious pets praised
Emergency & Urgent Care
Same-day and weekend urgent booking available; resourceful referrals when closed
Veterinary Surgery
Helped manage complex condition like IVDD; limited direct review evidence
Fear-Free / Low-Stress Handling
Floor-level patient handling, treats, and multi-staff engagement reduce anxiety consistently
Veterinary Dentistry
Nail trims offered; one review questioned completeness of trimming work
Veterinary Pharmacy
Medications dispensed as part of treatment plans; no standalone pharmacy feedback

How it compares

  • Rated 4.8 against a 4.61 average across the 101 veterinary pharmacy businesses listed here.
  • Has more Google reviews than 25% of the businesses in this directory.

How we scored this

How We Rank
Star rating 82
Review volume 73
Review recency 100
Review sentiment 64
Profile completeness 100
Verification 30

Rating breakdown

5
42
4
2
3
1
2
1
1
1

Common questions

Do you have weekend or same-day appointments?
Yes. Reviewers report same-day weekend bookings available, though the clinic is closed Sundays; staff provide referrals to sister GoodVets locations open those days.
What does an appointment cost?
Appointment fees are now approaching $100; nail trims run $32. Prices have risen over the past year. The clinic states it is transparent about costs upfront.
Do you offer financial flexibility on bills?
Yes. One reviewer with financial constraints reported the clinic worked with them to manage their pet's treatment bill.

Similar veterinarians nearby

Five Points Animal Hospital
87

Five Points Animal Hospital

5.0(65)✓ Verified

Reviewers describe a consistently calm, professional clinic where Dr. Nelson and Dr. Dooley earn trust through attentive listening and clear explanations. Surgery outcomes, same-day urgent appointments, and follow-up care stand out, with staff who handle anxious or large dogs well and provide transparent pricing upfront. One reviewer noted a handful of techs seeming impatient with excited dogs, but this appears isolated. Five Points serves families seeking stress-free handling and owners of dogs needing orthopedic or mass-removal surgery, from routine vaccines to complex cases.

General Veterinary CareFear-Free / Low-Stress HandlingVeterinary Dentistry
Livewell Animal Hospital of RiNo
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Livewell Animal Hospital of RiNo

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Livewell RiNo wins loyalty for its vets and care quality: reviewers praise Dr. Kramer and his team for listening without rushing, reading anxious pets carefully, and calling post-surgery with updates. Most say they feel welcomed and get same-day appointments with minimal wait. However, two recent visits turned sour over front desk interactions with a staff member (possibly named Isabella), described as rude and dismissive. One long-standing client withdrew trust entirely after the vet recommended ignoring an eyelid growth that later caused permanent eye damage. That reviewer also cited unnecessary services added to bills, raising questions about billing practices for anyone with complex cases.

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Sploot Veterinary Care - RiNo
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Sploot Veterinary Care - RiNo

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Sploot earned strong trust from pet owners who appreciate the staff's genuine care, quick availability, and gentle approach with nervous animals. Reviewers named specific staff members like Dr. Mattie Newman, Kortnee, and Jade as compassionate advocates for their pets' wellbeing. However, billing practices have created serious friction. Multiple reviewers were hit with $85-89 no-show fees, with some sent to collections over missed appointments. Others discovered they were charged "emergency" rates upfront without being told, or faced dramatic price jumps compared to other clinics. These grievances, especially around transparency and fee severity, undermine the positive clinical experience for a vocal group of frustrated customers.

General Veterinary CareVeterinary DentistryVeterinary Pharmacy

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Last updated 2026-07-09