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Five Points Animal Hospital

Updated 2026-07-09 · 1,137 reviewed · 177 listed · Scored from 65 Google reviews · How we rank ›

5.0(65) 87 composite score See reviews on Google ✓ Verified
General Veterinary CareFear-Free / Low-Stress HandlingVeterinary DentistryVeterinary PharmacyVeterinary SurgeryEmergency & Urgent CareExotic & Avian VetSpecialty & Referral Care
Five Points Animal Hospital
Services
General Veterinary Care, Fear-Free / Low-Stress Handling, Veterinary Dentistry
Reviews
65

What recent reviews say

Reviewers describe a consistently calm, professional clinic where Dr. Nelson and Dr. Dooley earn trust through attentive listening and clear explanations. Surgery outcomes, same-day urgent appointments, and follow-up care stand out, with staff who handle anxious or large dogs well and provide transparent pricing upfront.

One reviewer noted a handful of techs seeming impatient with excited dogs, but this appears isolated. Five Points serves families seeking stress-free handling and owners of dogs needing orthopedic or mass-removal surgery, from routine vaccines to complex cases.

Praised for
  • knowledgeable, empathetic vets
  • calm, stress-free handling
  • transparent pricing and estimates
  • responsive urgent-care access
  • skilled surgeons
Watch-outs
  • some techs dismissive of excited pets
compassionate-staffknowledgeable-vetgentle-handlingclean-facilityskilled-surgeontransparent-pricingemergency-availabilityfollow-up-careresponsive-staff
Best for: Families with anxious dogs, senior pets needing surgery, owners seeking transparent costs and same-day urgent care.
Think twice if: A small number of techs may lack patience with excitable pets; confirm staffing fit before your first visit if your dog is high-energy.

Strengths

  • Dr. Nelson and Dr. Dooley repeatedly named for surgical skill and follow-through
  • calm environment proven with anxious and large dogs
  • transparent pricing and estimates communicated upfront
  • same-day urgent access reported

Worth knowing

  • Dr. Nelson performed TPLO surgeries enabling return to hiking; owner reported transparent estimates and aftercare instructions
  • Dr. Dooley handles hematoma and mass removal; reviewers report rapid trust-building
  • JC identified by name for phone support and patient listening
  • Same-day urgent appointments reported for infection and GI issues
  • Follow-up phone calls documented the next day after sick-cat visit

What reviews say by service

General Veterinary Care
Wellness exams, vaccines, and parasite prevention praised for calm handling and clear communication.
Fear-Free / Low-Stress Handling
Large and anxious dogs (huskies, giant breeds) described as relaxed and accepting injections on first attempt in calm environment.
Veterinary Surgery
Dr. Nelson and Dr. Dooley noted for TPLO, hematoma, and mass-removal surgeries with excellent outcomes and transparent pre-op estimates.
Emergency & Urgent Care
Same-day appointments for infections and GI issues; next-day follow-up calls documented.
Veterinary Dentistry
Dental care listed on website; no specific review detail provided.

How it compares

  • Rated 5 against a 4.59 average across the 98 emergency & urgent care businesses listed here.
  • Has more Google reviews than 32% of the businesses in this directory.

How we scored this

How We Rank
Star rating 92
Review volume 79
Review recency 100
Review sentiment 75
Profile completeness 100
Verification 30

Rating breakdown

5
63
4
1
3
1
2
0
1
0

Common questions

Can you get me in the same day if my dog is sick?
Yes. One reviewer reported being squeezed in last minute for an infection, and another got a same-day appointment for GI issues.
Will the vet explain costs and treatment options before you commit?
Yes. Multiple reviewers praised transparent pricing and estimates. One noted Dr. Nelson laid out estimates, instructions, and aftercare perfectly before major surgery.
Are your vets trained for surgical work?
Yes. Dr. Nelson has performed TPLO surgeries (orthopedic repair for large dogs) and mass removal. Dr. Dooley has handled hematoma cases. Both are named repeatedly for surgical skill.

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Last updated 2026-07-09