GoodVets LoHi
GoodVets LoHi earns consistent praise for emergency care that prioritizes the whole experience: staff spend hours helping owners navigate costs and find affordable surgery options, follow up next-day, and comfort terrified clients. Their techs and vets (Adaska, Kelly, Isa, Cheyenne) handle anxious rescues with genuine patience, and the clinic itself uses low lighting and warm colours to reduce stress. Yet two serious complaints cloud the picture. One owner's kitten nearly died during spay surgery after receiving dangerously high anesthesia doses and attempted intubation while conscious; staff texted rather than called, offered no real apology, and suggested repeating the same protocol. Another felt financially drained then dismissed to a low-cost clinic when her pregnant dog needed ongoing care. The gap between the warm emergency stories and these surgical failures suggests inconsistent protocols or judgement.
