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Sploot Veterinary Care - Highlands

Updated 2026-07-09 · 1,137 reviewed · 177 listed · Scored from 1,613 Google reviews · How we rank ›

4.8(1613) 86 composite score See reviews on Google ✓ Verified Publishes prices
General Veterinary CareFear-Free / Low-Stress HandlingVeterinary DentistryVeterinary PharmacyVeterinary SurgeryEmergency & Urgent CareExotic & Avian VetSpecialty & Referral Care
Sploot Veterinary Care - Highlands
Services
General Veterinary Care, Fear-Free / Low-Stress Handling, Veterinary Dentistry
Reviews
1613

What recent reviews say

Most visits yield warm, thorough care: vets explain procedures in detail, staff reach out after appointments, and emergency slots open quickly. That said, some reviewers flag profit-focused practices like forcing annual exams before handling routine nail trims, staggering nurse visits to multiply visits, and charging premium prices for standard care.

Strengths include Fear Free handling of anxious pets, surgical skills (laparoscopic spays with gastropexy), and transparent cost estimates before treatment. Named staff like Dr. Steine, Dr. Nicholls, and Melody earn explicit praise. The SplootPack membership offers up to $650 yearly savings for repeat customers.

Praised for
  • knowledgeable vets who answer questions
  • staff follow up with calls and texts
  • accommodating with last-minute appointments
  • transparent pricing and upfront estimates
  • skilled surgical handling
Watch-outs
  • profit-driven scheduling (nurse visits before wellness visits)
  • inconsistent vet continuity across visits
  • refusal of services without annual exam payment
  • high pricing
compassionate-staffknowledgeable-vetgentle-handlingfriendly-front-deskskilled-surgeonresponsive-stafffollow-up-caretransparent-pricingupsells-servicesoverpriced
Best for: Pet owners needing same-day urgent care and anxious pets requiring gentle handling.
Think twice if: You want to avoid private-equity practices with aggressive upselling or need consistent vet continuity across visits.

Strengths

  • Fear Free certification for anxious pets
  • Same-day emergency appointments and thorough follow-up
  • Named vets invest time in explanations
  • Surgical expertise (laparoscopic procedures, gastropexy)

Worth knowing

  • Dr. Steine, Dr. Nicholls, Dr. Lenahen, and staff member Anika G named for surgical and diagnostic care
  • Laparoscopic spay and gastropexy procedures offered
  • Post-visit text and phone follow-up standard practice
  • SplootPack membership available (up to $650 annual savings claimed)
  • New patient discount: $50 off first appointment

What reviews say by service

General Veterinary Care
Thorough wellness visits with clear explanations; reviewers note upfront cost estimates appreciated.
Emergency & Urgent Care
Same-day appointments for injuries and urgent illness; staff provide updates and photos during treatment.
Veterinary Surgery
Skilled in laparoscopic spay and gastropexy; good communication about procedure and post-operative care.
Veterinary Dentistry
Website lists dental care; reviews mention anal gland expression but no direct dental work feedback.
Fear-Free / Low-Stress Handling
Fear Free certified; reviewers note staff make anxious and aggressive pets feel safe and cared for.
Veterinary Pharmacy
Heartworm medication approval process cited as requiring annual exam; one reviewer frustrated by refusal to dispense without vet visit.

How it compares

  • Rated 4.8 against a 4.61 average across the 101 veterinary pharmacy businesses listed here.
  • Has more Google reviews than 98% of the businesses in this directory.

How we scored this

How We Rank
Star rating 86
Review volume 100
Review recency 100
Review sentiment 64
Profile completeness 100
Verification 30

Rating breakdown

5
1496
4
17
3
8
2
17
1
75

Common questions

Do you have same-day emergency appointments?
Yes. Reviewers report being seen immediately for injuries and urgent illness on weekends and weekdays.
Is there a discount for new customers?
Yes, $50 off the first appointment for new members, plus access to the SplootPack membership (up to $650 annual savings).
Do you stay in touch after visits?
Yes. Staff send follow-up text messages and calls after appointments, and provide updates with photos during procedures.
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Last updated 2026-07-09