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Highlands Animal Clinic

Updated 2026-07-09 · 1,137 reviewed · 177 listed · Scored from 526 Google reviews · How we rank ›

4.6(526) 78 composite score See reviews on Google ✓ Verified
General Veterinary CareVeterinary DentistryVeterinary PharmacyVeterinary Surgery
Highlands Animal Clinic
Services
General Veterinary Care, Veterinary Dentistry, Veterinary Pharmacy
Reviews
526

What recent reviews say

Many reviewers describe long-term relationships with skilled vets like Dr. Drake and Dr. Anderson, praising patience with anxious pets and thoughtful senior care. The facility feels welcoming and clean, and surgical scars heal well.

However, several recent reviews cite rushed visits, missing diagnostic steps for senior or at-risk breeds, failed follow-up on bloodwork and prescriptions, and front-desk interactions that deterred new clients. One former regular switched after ownership changes altered the clinic's responsiveness and approach to care.

Recent shift: Significant decline in service quality noted across multiple reviews post-ownership transition. Longtime clients report changes in responsiveness, follow-up care, and diagnostic thoroughness. Front-desk friendliness also mentioned as deteriorated.

Praised for
  • knowledgeable and patient vets
  • genuine care for animals
  • clean, comfortable facility
  • friendly, welcoming staff and atmosphere
  • thorough surgical outcomes
Watch-outs
  • rushed appointments and lack of thoroughness
  • poor follow-up on test results and medications
  • front desk rudeness with new clients
  • staff changes and service decline post-ownership transition
  • unnecessary or premature surgical recommendations
knowledgeable-vetcompassionate-staffclean-facilitygentle-handlingpoor-communicationrushed-appointmentsupsells-servicesdifficult-scheduling
Best for: Established clients with healthy adult pets seeking continuity with experienced vets like Dr. Drake.
Think twice if: You have a senior or brachycephalic pet; recent reviews report missed diagnostics, no follow-up on results, and rushed initial exams. Front-desk interactions with new clients have also drawn complaints.

Strengths

  • experienced vets with nine-plus year relationships with families
  • surgical expertise with minimal scarring
  • calm, pet-centered atmosphere that eases anxious animals

Worth knowing

  • Dr. Drake and Dr. Anderson named as standout vets; Dr. Lostoski departed and was praised by one reviewer
  • Surgical outcomes noted as excellent (minimal visible scars)
  • Senior dogs receive personalized advice and compassionate end-of-life care
  • Recent ownership transition (mentioned as turning point for service quality)
  • Front-desk staff discourage quick medication refills and require appointments for prescription renewals

What reviews say by service

General Veterinary Care
Long-term clients praise consistent, patient care; new clients and seniors report rushed exams and incomplete diagnostic protocols.
Veterinary Surgery
Surgical procedures praised for expert technique and minimal scarring.
Veterinary Dentistry
Listed as service but no specific review evidence.
Veterinary Pharmacy
Medication refills reported as requiring appointments and frustrating delays in pickup notification.

How it compares

  • Rated 4.6 against a 4.59 average across the 165 general veterinary care businesses listed here.
  • Has more Google reviews than 75% of the businesses in this directory.

How we scored this

How We Rank
Star rating 73
Review volume 100
Review recency 100
Review sentiment 48
Profile completeness 100
Verification 30

Rating breakdown

5
456
4
19
3
8
2
7
1
36

Common questions

Do you offer emergency care?
Their website lists pet emergencies as a service, but review text does not confirm after-hours availability or capability.
Can I get a medication refill without a full appointment?
Recent reviews indicate the clinic now requires an appointment for refills on ongoing medications, even for senior pets with existing diagnoses.
What areas do you serve?
Their website claims they serve Denver, Arvada, Wheat Ridge, Westminster, Broomfield, Littleton, Golden, and Genesee.
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Last updated 2026-07-09