Reviewers consistently praise Dr. Lisano and his team for warm, unhurried care and clear communication about costs. Payment plans and quick appointment access set this practice apart for budget-conscious owners. One reviewer raised concerns about a technician's weight estimate leading to incorrect medication dosing, prompting worry about previous visits.
Surgical outcomes impress owners, particularly for complex procedures like cryptorchid neuters. The staff's willingness to adapt to anxious pets and their snack station for waiting clients add to the experience. Fear-Free handling shows in how senior dogs with vet anxiety warm up to the team over successive visits.
Most visitors praise the clinic's warmth during routine and end-of-life care, ease of booking, and knowledgeable staff. But some report frustration with front desk inconsistency, deposit policies poorly explained, and occasional staff rudeness that undermine the experience.
True Companions earns strong marks for adoption support, clean facilities, and affordable spay/neuter services, with staff like Savannah and Liz praised for patience and responsiveness. Serious gaps emerge in veterinary care: multiple reviewers report rude doctors, misread test results that delayed treatment, and poor record accuracy, with some crediting departures of earlier vets for declining quality.
Strong core of five-star praise for caring doctors and affordable care masks real friction. Dr. David O'Brien and the clinic's mission attract loyal long-term clients, but front-desk miscommunication, medication mix-ups, and inconsistent staff demeanor during exams have frustrated repeat customers. Recent reviews suggest management improvements, though some past visits left dogs traumatized and owners questioning the clinic's grasp on pet handling standards. Vaccination, neuter, spay, and pharmacy services are clearly offered. Prices run $50 for exams and basic shots to $196-$318 for surgical procedures. Appointment-only service serves Denver. The clinic operates under MaxFund's banner, a rescue-focused organization, which appeals to price-conscious owners but seems to grapple with growing demand.
Last updated 2026-07-09