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Downtown Animal Care Center

Updated 2026-07-09 · 1,137 reviewed · 177 listed · Scored from 1,266 Google reviews · How we rank ›

4.3(1266) 74 composite score See reviews on Google ✓ Verified Publishes prices
Mobile / House-Call VetGeneral Veterinary CareFear-Free / Low-Stress HandlingSpecialty & Referral CareVeterinary DentistryVeterinary PharmacyVeterinary SurgeryEmergency & Urgent CareExotic & Avian Vet
Downtown Animal Care Center
Services
Mobile / House-Call Vet, General Veterinary Care, Fear-Free / Low-Stress Handling
Reviews
1266

What recent reviews say

Most visitors praise the clinic's warmth during routine and end-of-life care, ease of booking, and knowledgeable staff. But some report frustration with front desk inconsistency, deposit policies poorly explained, and occasional staff rudeness that undermine the experience.

Recent shift: A euthanasia appointment went severely wrong two months ago (room cleanliness, compassion, catheter placement), prompting an intense negative review. Most other recent reviews remain positive, but this incident stands out and may have affected trust for some families.

Praised for
  • compassionate euthanasia care
  • friendly and helpful staff
  • easy appointment booking
  • experienced professionals
  • clean facility
Watch-outs
  • inconsistent front desk communication
  • staff attitude issues
  • poor execution on euthanasia appointments
  • deposit policy enforcement unclear
compassionate-staffknowledgeable-vetfriendly-front-deskpoor-communicationcompassionate-euthanasiaclean-facilityresponsive-staff
Best for: Pet owners valuing compassionate end-of-life care and convenient weekend access.
Think twice if: Phone communication and front desk consistency are important to you; some callers report unanswered lines and conflicting information.

Strengths

  • weekend walk-in availability
  • same-room owner presence during exams
  • in-house lab and pharmacy
  • euthanasia care with time to process

Worth knowing

  • Dr. Molloy named as exceptional with animals and compassionate
  • First exam listed at $25
  • Weekend walk-in clinic available
  • $50 deposit policy for appointments to prevent no-shows (enforcement inconsistent per reviews)
  • In-house lab and pharmacy mentioned
  • Staff include techs; one tech named Bre reported as rude in a single review

What reviews say by service

General Veterinary Care
Praised for ease of booking, quick efficient visits, clean facility, and knowledgeable staff.
Veterinary Dentistry
Listed as service offered; no review detail provided.
Veterinary Surgery
Offered in-house; no specific review commentary.
Veterinary Pharmacy
In-house pharmacy available; no specific review feedback.
Specialty & Referral Care
Offered; no specific review detail.
Emergency & Urgent Care
Sick pet handled quickly and with friendliness per one review.

How it compares

  • Rated 4.3 against a 4.54 average across the 108 specialty & referral care businesses listed here.
  • Has more Google reviews than 97% of the businesses in this directory.

How we scored this

How We Rank
Star rating 54
Review volume 100
Review recency 100
Review sentiment 50
Profile completeness 100
Verification 30

Rating breakdown

5
932
4
117
3
41
2
38
1
138

Common questions

Can I stay in the room during my pet's appointment?
Yes. One reviewer noted the clinic allows owners to remain with pets during the full appointment.
Do you have weekend appointments or walk-in hours?
Yes. Reviews mention a weekend walk-in clinic for customers with weekday schedules.
What is the cost of a first exam?
The business website lists first exams at $25.
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Last updated 2026-07-09