
Evans East Animal Hospital
Long-standing patients and new clients consistently praise the team's genuine care and professionalism. Doctors like Cole, Lipkin, Trainor, and Gao listen carefully, explain treatment clearly, and follow up personally. Staff greet animals gently and create a calming atmosphere. Two serious billing and care issues stand out: one client was double-charged for annual exams at a vaccine visit with an unclear refund policy, and another felt misdiagnosed over a month of symptoms that required emergency hospitalization. The latter reviewer also reported delayed responses and staff reluctance to counsel without a paid visit. These are rare but consequential complaints in an otherwise strong profile.

