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VCA Central Park Animal Hospital

Updated 2026-07-09 · 1,137 reviewed · 177 listed · Scored from 375 Google reviews · How we rank ›

4.4(375) 75 composite score See reviews on Google ✓ Verified
General Veterinary CareSpecialty & Referral CareVeterinary DentistryVeterinary PharmacyVeterinary SurgeryEmergency & Urgent CareExotic & Avian Vet
VCA Central Park Animal Hospital
Services
General Veterinary Care, Specialty & Referral Care, Veterinary Dentistry
Reviews
375

What recent reviews say

Staff and vets earn consistent praise for gentleness, kindness during euthanasia, and ability to book same-day appointments. Multiple reviewers credit named providers like Dr. Rice and Dr. Moon with compassionate care. However, serious pricing complaints dominate negative reviews: basic labs cost $240 versus $100 elsewhere, dental quotes reach $1500-2000 versus $900 at competitors, and management reportedly ignores letters about service failures. Long-term clients describe a shift toward corporate profit extraction, citing staff turnover, inconsistent treatment plans, and reluctance to work with outside pharmacies.

Recent shift: Decline in consistency and value since corporate VCA acquisition: long-term clients report veterinarian turnover, abandoned treatment plans, and cost escalation over 7+ years. One edited review notes management did respond after online complaint; however, overall tone suggests ongoing structural issues with communication and responsiveness.

Praised for
  • compassionate end-of-life care
  • quick appointment availability
  • knowledgeable veterinarians
  • gentle animal handling
  • comprehensive specialty services
Watch-outs
  • significantly overpriced compared to competitors
  • poor coordination of medical records
  • misleading communication about treatment options
  • unresponsive management to concerns
  • defensive staff when questioned
compassionate-staffknowledgeable-vetgentle-handlingoverpricedpoor-communicationresponsive-staffcompassionate-euthanasiadifficult-schedulingupsells-services
Best for: Pet owners needing compassionate euthanasia services or same-day urgent appointments.
Think twice if: Pricing is a major concern; expect 2-3x costs of independent vets or chains like Banfield. Management unresponsive to disputes.

Strengths

  • Same-day or rapid appointment scheduling
  • Named specialists and technicians (Dr. Rice, Dr. Moon, Stevie, Zelle) consistently praised
  • Compassionate end-of-life care with keepsake options
  • Wide range of specialty services in-house

Worth knowing

  • Named veterinarians: Dr. Rice, Dr. Moon, Dr. Eury Rice
  • Vet techs: Stevie, Zelle
  • Services: bone and joint surgery, orthopedic surgery, soft tissue surgery, dermatology, ophthalmology, ultrasound, digital radiology, acupuncture, laser therapy, diabetes management
  • Noted issue: management does not authorize outside pharmacies or easily release prescriptions
  • End-of-life service: allows family and other pets during euthanasia, provides engraved cremation box

What reviews say by service

General Veterinary Care
Rapid booking praised; concerns about record coordination and defensive responses.
Specialty & Referral Care
Website lists extensive specialties (orthopedic, dermatology, ophthalmology, soft tissue surgery); insufficient review detail on outcomes.
Veterinary Dentistry
Quotes of $1500-2000 criticized as 2-3x independent or Banfield pricing; one review mentions staff performed nail trim poorly.
Emergency & Urgent Care
Same-day appointments available; one positive experience with eye infection.
Veterinary Pharmacy
Refuses to work with external pharmacies, forces pharmacy through VCA; described as inconvenient and more expensive than 1-800-PetMeds.
Fear-Free / Low-Stress Handling
Gentle handling and cat-specific waiting area praised; diabetic cat reported feeling comfortable.

How it compares

  • Rated 4.4 against a 4.54 average across the 108 specialty & referral care businesses listed here.
  • Has more Google reviews than 62% of the businesses in this directory.

How we scored this

How We Rank
Star rating 61
Review volume 100
Review recency 100
Review sentiment 48
Profile completeness 100
Verification 30

Rating breakdown

5
287
4
36
3
6
2
9
1
37

Common questions

Can I get same-day appointments?
Yes; one reviewer reported being able to book and bring their dog in within the same hour for an eye infection.
Will VCA share my pet's prescription with outside pharmacies?
No. VCA does not communicate with external prescription services and requires you to pick up paper prescriptions in person with veterinarian signature. Their pharmacy is their only authorized fulfillment channel.
What happens during euthanasia?
VCA allows family members and other pets to be present and does not rush the process. They offer cremation with an engraved box returned to you.
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Last updated 2026-07-09