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The Center for Animal Wellness

Updated 2026-07-09 · 1,137 reviewed · 177 listed · Scored from 896 Google reviews · How we rank ›

4.9(896) 89 composite score See reviews on Google ✓ Verified
General Veterinary CareFear-Free / Low-Stress HandlingSpecialty & Referral CareVeterinary DentistryVeterinary PharmacyVeterinary SurgeryEmergency & Urgent CareExotic & Avian Vet
The Center for Animal Wellness
Services
General Veterinary Care, Fear-Free / Low-Stress Handling, Specialty & Referral Care
Reviews
896

What recent reviews say

Reviewers consistently praise the vets and staff for genuine care, patience, and willingness to spend time solving problems rather than guessing. Several named doctors (Jeanne Herz, Sarah Llewellyn, Dr. Bleakley, Dr. Courtney, Dr. Andy) earned personal loyalty across chronic conditions and emergencies. One recent review flagged record errors (pet age and name), delayed lab result calls, and timing mismatches on scheduled procedures, though this appears isolated among 896 largely five-star accounts.

Recent shift: One recent review (3 months ago) raised concerns about record-keeping errors and communication delays, though 30 reviewed accounts are largely positive. This may signal inconsistency during staff transitions or system changes, as noted in that review.

Praised for
  • knowledgeable, patient vets
  • strong staff care and kindness
  • thoughtful diagnostic approach
  • transparent pricing
  • availability and flexibility
Watch-outs
  • record-keeping inconsistencies
  • delayed communication on test results
  • scheduling gaps between appointment time and actual service
compassionate-staffknowledgeable-vettransparent-pricinggentle-handlingresponsive-stafffollow-up-care
Best for: Owners of chronically ill or complex-care pets who value diagnostic thoughtfulness and vet-staff relationships.
Think twice if: One review reported pet record errors and delayed test result communication; verify details at check-in if your pet has been there before.

Strengths

  • multiple experienced vets available for continuity of care
  • willingness to email or call outside appointments
  • careful lab selection to balance cost and diagnostic value
  • flexible scheduling for urgent cases

Worth knowing

  • Named vets: Dr. Jeanne Herz, Dr. Sarah Llewellyn, Dr. Bleakley, Dr. Courtney, Dr. Andy
  • AAHA accredited
  • Offers email communication and after-hours phone consultation
  • Some clients have returned 20 years; others switched mid-appointment when prior vet retired
  • One case of pet age misrecorded in digital file

What reviews say by service

General Veterinary Care
Multiple reviewers describe multi-year routine and chronic-care relationships; vets described as realistic, helpful, and non-judgmental.
Emergency & Urgent Care
Several reviews mention urgent/last-minute appointments and same-day scheduling; flexibility praised.
Veterinary Surgery
CCL tear case handled quickly with compassionate handling of rescue dog.
Specialty & Referral Care
Reviewers cite thoughtful diagnostic work-ups and complex case management (pancreatitis, ear infections) that avoid over-testing.
Veterinary Dentistry
Listed as a service but no specific review evidence.
Fear-Free / Low-Stress Handling
Rescue dog specifically noted as 'not afraid at all' during surgical case; gentle handling mentioned multiple times.

How it compares

  • Rated 4.9 against a 4.54 average across the 108 specialty & referral care businesses listed here.
  • Has more Google reviews than 89% of the businesses in this directory.

How we scored this

How We Rank
Star rating 93
Review volume 100
Review recency 100
Review sentiment 67
Profile completeness 100
Verification 30

Rating breakdown

5
859
4
14
3
9
2
2
1
12

Common questions

Do they accept walk-ins or same-day urgent appointments?
At least two reviewers describe getting Saturday and last-minute appointments for sudden concerns, suggesting flexible availability, though hours should be checked directly.
Will the vet discuss less expensive diagnostic options?
Yes. One reviewer reports Dr. Jeanne Herz spent 20 minutes selecting labs that would be diagnostic yet cost-effective rather than running every possible test.
Do vets communicate outside appointment times?
Yes. Multiple reviewers report vets will email lab results and call to discuss complex cases outside paid visits.

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Last updated 2026-07-09