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PetVet365 Pet Hospital Denver/Westminster

Updated 2026-07-09 · 1,137 reviewed · 177 listed · Scored from 160 Google reviews · How we rank ›

4.9(160) 90 composite score See reviews on Google ✓ Verified Publishes prices
Fear-Free / Low-Stress HandlingGeneral Veterinary CareEmergency & Urgent CareExotic & Avian VetSpecialty & Referral Care
PetVet365 Pet Hospital Denver/Westminster
Services
Fear-Free / Low-Stress Handling, General Veterinary Care, Emergency & Urgent Care
Reviews
160

What recent reviews say

Most pets visibly relax the moment they walk through the door, thanks to Fear Free design and staff trained to notice anxiety signals. Dr. Tan, Dr. Ashley, Dr. Sarah, Dr. Brandt, and Dr. Hilliard earn consistent praise for persistence with complex cases, working with reactive dogs, and treating families rather than just pets. Emrys (vet tech) and the broader team adapt quickly to individual needs, send recovery photos, and follow up by text after visits.

Exam rooms feature couches, rugs, toys, and treats instead of sterile tables. One 1-star review cited unspecified poor service but left no actionable detail. Reviewers mention affordable care for a specialty practice and appreciated first-visit discounts.

Praised for
  • fear-free environment and handling
  • compassionate and patient staff
  • experienced vets who listen
  • calm, home-like exam rooms
  • responsive follow-up and texting
Watch-outs
  • one report of poor customer service (sparse details)
compassionate-staffknowledgeable-vetgentle-handlingclean-facilityresponsive-stafffollow-up-carefriendly-front-desk
Best for: Pet owners with anxious or reactive dogs and cats; those switching from rushed, high-stress vet experiences.
Think twice if: One 1-star review criticized customer service without detail; typical experience heavily contradicts it, but call first if previous visits were frustrating.

Strengths

  • Fear Free certification and low-stress exam environment
  • named vets (Tan, Ashley, Sarah, Brandt, Hilliard) known for complex cases and patience
  • home-like rooms designed to calm anxious pets
  • responsive follow-up via text and recovery photos

Worth knowing

  • Dr. Tan recognized for persistence diagnosing skin issues and coordinating specialist referrals
  • Vet tech Emrys praised for handling huskies
  • Separate comfortable cat and dog exam rooms with couches, rugs, toys, and treats
  • Staff provide pre-visit anxiety medication and send recovery photos (e.g., dentals)
  • Happy Visits option for nervous pets
  • Texting service for follow-up communication

What reviews say by service

Fear-Free / Low-Stress Handling
Exam rooms and staff training consistently allow reactive and anxious pets to relax visibly.
General Veterinary Care
Preventive care and annual exams handled with patience; wellness approach emphasizes listening and follow-up.
Veterinary Surgery
Recovery photos and post-op check-ins; pets treated with close attention to comfort signals.
Emergency & Urgent Care
Urgent care capability praised for quick, efficient handling of reactive dogs without making them feel rushed.
Specialty & Referral Care
Dr. Tan's referral coordination for dermatology enabled faster specialist access for a difficult case.

How it compares

  • Rated 4.9 against a 4.59 average across the 98 emergency & urgent care businesses listed here.
  • Has more Google reviews than 43% of the businesses in this directory.

How we scored this

How We Rank
Star rating 91
Review volume 96
Review recency 100
Review sentiment 75
Profile completeness 100
Verification 30

Rating breakdown

5
154
4
1
3
0
2
0
1
5

Common questions

Are exam rooms dog or cat friendly?
Separate rooms for cats and dogs, each designed like a home: couches or pet beds, rugs, toys, treats, and calm lighting. Fear Free techniques reduce stress.
Do they help anxious pets?
Yes. Staff can provide anxiety medication before visits, offer Happy Visits to get pets used to the space, and adapt handling if a pet needs more time.
Do they follow up after visits?
Yes. They use texting to check on pets after appointments and send photos (e.g., during recovery from dental or surgery).
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Last updated 2026-07-09