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Goodheart Animal Health Center - Lowry

Updated 2026-07-09 · 1,137 reviewed · 177 listed · Scored from 57 Google reviews · How we rank ›

5.0(57) 88 composite score See reviews on Google ✓ Verified
General Veterinary CareVeterinary PharmacyVeterinary SurgeryEmergency & Urgent CareExotic & Avian VetSpecialty & Referral Care
Goodheart Animal Health Center - Lowry
Services
General Veterinary Care, Veterinary Pharmacy, Veterinary Surgery
Reviews
57

What recent reviews say

From the moment clients arrive, they encounter a spotless, welcoming space and staff who explain every step. Dr. Pochman and Dr. Frost spend unhurried time with nervous pets, get on the floor to greet them, and build genuine trust, leaving owners confident rather than stressed.

The clinic handles routine wellness, surgery consultations, and pets with complex or rare conditions. Clients praise transparent pricing, owner presence during exams, thoughtful welcome gifts, and follow-up care that treats the whole family as valued.

Praised for
  • compassionate, patient staff
  • knowledgeable vets
  • thorough exams and communication
  • welcoming atmosphere
  • pet comfort and trust-building
compassionate-staffknowledgeable-vetgentle-handlingclean-facilityresponsive-stafffriendly-front-desktransparent-pricingfollow-up-care
Best for: Owners of anxious, reactive, or complex-condition pets seeking unhurried, attentive care
Think twice if: No material concerns identified in the review evidence

Strengths

  • Unhurried, thorough exams with full owner presence
  • Dr. Pochman and Dr. Frost known for patience with anxious pets
  • transparent pricing, thoughtful welcome gifts
  • Modern facility with strong follow-up communication

Worth knowing

  • Dr. Pochman and Dr. Frost named and consistently praised for patience and compassion
  • Staff members Kim, Lisa, and Illianna mentioned for kindness
  • Exams regularly exceed one hour for complex cases
  • Welcome gifts include bottle of wine and goody bags for new clients
  • Clients allowed in exam room throughout visit
  • Post-visit follow-up communication noted as exceptional

What reviews say by service

General Veterinary Care
Yearly wellness exams and kitten care handled with extended time and owner education; clients report switching from clinics that rotate vets and restrict owner presence
Veterinary Surgery
Specialty surgery consultations and referrals offered; clients seeking surgical support receive clear plans and referral guidance
Exotic & Avian Vet
Limited direct evidence; no reviews explicitly detail exotic or avian care
Fear-Free / Low-Stress Handling
Standout strength; reactive and nervous dogs receive patience, floor-level greeting, treats, and cuddles; clients report pets leaving without stress or trauma
Specialty & Referral Care
Diagnosed rare conditions and provided specialist referrals; took diagnostic time to identify possible issues and design wellness plans

How it compares

  • Rated 5 against a 4.61 average across the 101 veterinary pharmacy businesses listed here.
  • Has more Google reviews than 30% of the businesses in this directory.

How we scored this

How We Rank
Star rating 92
Review volume 77
Review recency 100
Review sentiment 81
Profile completeness 100
Verification 30

Rating breakdown

5
57
4
0
3
0
2
0
1
0

Common questions

Can I stay in the exam room with my pet?
Yes. Goodheart allows and encourages owners to remain throughout exams. One reviewer with a reactive dog noted the vet team's patience with her pet present in the room the entire visit.
How long do exams take?
Much longer than many clinics. Reviewers report exams regularly exceeding an hour for complex cases, first kitten visits, and animals requiring trust-building.
Do you work with anxious or reactive pets?
Yes. Goodheart is known for working patiently with nervous and reactive dogs. Staff use treats, calm voices, floor-level greetings, and cuddles to keep pets calm and build trust.
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Last updated 2026-07-09