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Goodheart Animal Health Center

Updated 2026-07-09 · 1,137 reviewed · 177 listed · Scored from 564 Google reviews · How we rank ›

4.8(564) 91 composite score See reviews on Google ✓ Verified
General Veterinary CareFear-Free / Low-Stress HandlingSpecialty & Referral CareVeterinary DentistryVeterinary PharmacyVeterinary Surgery
Goodheart Animal Health Center
Services
General Veterinary Care, Fear-Free / Low-Stress Handling, Specialty & Referral Care
Reviews
564
Compare: Goodheart Animal Health Center: two locations compared for Fear-Free handling

What recent reviews say

First visits reveal the clinic's signature move: long exams with clear explanations, vets on the floor rather than towering with exam tables, and staff who listen before suggesting tests. Reviewers with anxious dogs return repeatedly, often after switching from other clinics, citing Dr. Powers, Dr. Spencer, Dr. Williams, Dr. Jensen, and techs like Haley and Yesenia by name. The space is clean and calm, front desk staff (especially Jordyn) text updates during procedures, and appointments never feel rushed despite the clinic's high volume.

Praised for
  • thorough, unhurried exams
  • gentle handling and low-stress techniques
  • clear, honest communication
  • staff knowledge and genuine care
  • attentive front desk and follow-up
compassionate-staffknowledgeable-vetgentle-handlingfriendly-front-deskclean-facilityresponsive-stafffollow-up-careskilled-surgeon
Best for: Owners of anxious, fearful, or reactive dogs needing primary care and dental work.

Strengths

  • Fear-Free techniques (exams off tables, blood draws in room with owner present)
  • named vets known for anxiety management (Powers, Spencer, Williams, Jensen)
  • slow, attentive exams with written notes on the wall
  • active text updates during procedures
  • clean, calm facility with historic brick and open concept

Worth knowing

  • Named vets: Dr. Powers, Dr. Spencer, Dr. Williams, Dr. Jensen; named techs: Haley, Yesenia, Jen; named front-desk staff: Jordyn
  • Fear-Free certified techniques: exams conducted on the floor without exam table; blood draws performed in same room with owner present
  • Waiting room is kept calm and quiet to reduce stress for reactive pets
  • Free 'happiness visits' offered for nervous dogs to acclimate
  • Dr. Todd and Dr. Giron also mentioned; staff send text updates during procedures
  • Multi-cat behavior and aggression support noted
  • Neuter surgeries praised with continuous text updates to owners

What reviews say by service

General Veterinary Care
Thorough exams with clear explanations; staff listen before recommending tests rather than upselling.
Fear-Free / Low-Stress Handling
Exams off exam tables, blood draws in owner-present rooms, quiet waiting area; customers praise reduced anxiety in reactive dogs.
Veterinary Dentistry
Dental cleanings and disease assessment done with patience; one anxious dog praised for calm experience during cleaning.
Veterinary Surgery
Neutering and surgical consultations praised; owner received continuous text updates during procedure.
Specialty & Referral Care
Cardiology consults recommended with clear explanation; multi-cat behavior support offered.
Veterinary Pharmacy
No review evidence.

How it compares

  • Rated 4.8 against a 4.59 average across the 165 general veterinary care businesses listed here.
  • Has more Google reviews than 77% of the businesses in this directory.

How we scored this

How We Rank
Star rating 86
Review volume 100
Review recency 100
Review sentiment 81
Profile completeness 100
Verification 30

Rating breakdown

5
525
4
17
3
4
2
5
1
13

Common questions

Do you offer free or low-cost visits for anxious dogs?
Yes. Customers report free 'happiness visits' are offered so nervous dogs can acclimate to the space at no cost.
Can I stay with my dog during procedures like blood draws?
Yes. Reviewers note blood draws and other procedures happen in the exam room with you present, a Fear-Free practice.
Will you text me updates during my dog's surgery?
Yes. Multiple reviewers report receiving text updates from staff, including during neuter procedures.
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Last updated 2026-07-09