Long-term clients and new visitors consistently describe staff who sit at eye level, remember pets by name, and call to check in the day after appointments. Dr. MacKenzie, Dr. Howard, Dr. Haleigh, and tech Stephanie earn specific praise for calm handling of anxious seniors and attentive diagnosis. The clinic earned trust through 60 years in Lakewood, recent ownership changes reviewers view positively, and a gentle approach to end-of-life care that includes personal touches like comfort blankets and room for goodbyes.
Prices are flagged as reasonable for surgical and diagnostic work, though multiple tests can add up. Reviewers value staying local and independent rather than switching to private-equity chains. Walk-in same-day care for injuries and flexible scheduling for nervous pets are real strengths. One vet's gentleness with elderly cats and another's skill in quick diagnosis of complex issues suggest experience managing geriatric and complicated cases.
All reviews are five-star. Reviewers consistently praise Dr. Howard and the staff for their warmth, skill with anxious pets, and genuine care. One reviewer noted low wait times and a calm environment.
Staff and vets treat anxious and senior pets with genuine care, explaining options plainly and taking time with nervous animals. Reviewers credit Dr. Parker, Dr. Sylvia Berns, Dr. Bryan and staff like Kortnee and Allyssa for reducing pet stress and delivering felt competence. Prices often beat expectations, though phone estimates may differ sharply from in-person assessments. Their weekend and extended hours fit urgent situations. Many highlight how they detail treatment plans upfront and let you decide without pressure. Dental, surgery, and emergency visits all drew specific praise. One reviewer raised concern about a pricing gap between phone quote (600-1000 dollars) and in-office estimate (2300-4200 dollars) for tooth extraction.
Lakewood Vet earns strong marks for compassionate care; many reviewers praise the team's attentiveness to their pets and professional handling. However, recent renovation-related scheduling chaos and delayed emergency access have frustrated long-term clients, and a few flag inconsistent communication and vet recommendations that prompted second opinions. Most positive reviews cite general wellness visits and routine services. Staff follow-up calls and health certificates for travel are specifically praised. Complaints centre on administrative missteps (mixed signals on sample requirements, cancellation text failures) and one elderly dog's rapid decline after vaccinations, which the owner felt was mishandled when seeking urgent care.
Last updated 2026-07-09